Shipping Information
Shipping Information
W/HEELS (WITH HEELS) products are made-to-order via print-on-demand and shipped from the production facility closest to you.
📦 Shipping Timeline
- Processing Time: 2–5 business days after order confirmation
- Delivery Time: 3–7 business days after dispatch
- Total Estimated Delivery: 5–12 business days from order
※Delivery times are estimates and may vary due to peak seasons, weather, or destination.
💴 Shipping Cost
- Calculated at checkout
- Varies by destination and product
- Free shipping may apply above a certain order amount
🌍 Shipping Destinations
- We ship domestically within Japan and internationally
- Available countries/regions shown at checkout
📬 Order Tracking
- A tracking number will be sent via email after dispatch
- Use your tracking number to check delivery status
⚠️ Important Notes
- Incorrect addresses may result in non-delivery or redelivery fees
- Please verify your address before placing an order
- If a delivery attempt fails, please contact the carrier directly to arrange redelivery
- Return shipping due to extended absence is at the customer's expense
🚨 Shipping Delays
We are not responsible for delays caused by:
- Natural disasters or severe weather
- Customs inspection delays
- Carrier circumstances
- Other reasons beyond our control
🛃 Customs & Import Duties
- International orders may be subject to customs duties or import taxes
- All duties and taxes are the customer's responsibility
- Please check your country's customs regulations for details
📧 Contact Us
For shipping inquiries, please contact us at info@with-heels.com